{"id":96919,"date":"2023-12-20T18:35:17","date_gmt":"2023-12-20T17:35:17","guid":{"rendered":"https:\/\/artigianodelsoftware.it\/blog\/?p=96919"},"modified":"2023-12-20T18:35:19","modified_gmt":"2023-12-20T17:35:19","slug":"domande-risposte-abbiamo-bisogno-di-una-licenza-confluence-per-usare-la-kb-su-jira-service-management","status":"publish","type":"post","link":"https:\/\/artigianodelsoftware.it\/blog\/2023\/12\/20\/domande-risposte-abbiamo-bisogno-di-una-licenza-confluence-per-usare-la-kb-su-jira-service-management\/","title":{"rendered":"Domande &#038; Risposte. Abbiamo bisogno di una licenza Confluence per usare la KB su Jira Service Management?"},"content":{"rendered":"<div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-top-right\"><a href=\"javascript: imageToPdf()\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_self\"><img src=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/plugins\/pdf-print\/images\/pdf.png\" alt=\"image_pdf\" title=\"Visualizza PDF\" \/><\/a><a href=\"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/posts\/96919?print=print\" class=\"pdfprnt-button pdfprnt-button-print\" target=\"_blank\"><\/a><\/div>\n<p>Proviamo a rispondere alla domanda partendo dalle informazioni di base che abbiamo a disposizione. Se infatti consultiamo la Community, ci imbattiamo in queste <a href=\"https:\/\/community.atlassian.com\/t5\/Confluence-questions\/Is-Confluence-free-with-Jira-Service-Management-subscription\/qaq-p\/2152212\" target=\"_blank\" rel=\"noreferrer noopener\">risposte<\/a>:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"724\" src=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.52.00-1024x724.png\" alt=\"\" class=\"wp-image-96920\" srcset=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.52.00-1024x724.png 1024w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.52.00-300x212.png 300w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.52.00-768x543.png 768w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.52.00-1536x1086.png 1536w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.52.00.png 1856w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">La risposta risulta chiara. Abbiamo bisogno di una licenza &#8230;..<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">&#8230;. ed invece NO.<\/h2>\n\n\n\n<p>Non da tantissimo tempo, possiamo usare gratuitamente Confluence per implementare la KB basta che siamo titolari di una licenza JSM pagata ed annuale. Come riportato in questa <a href=\"https:\/\/confluence.atlassian.com\/jirakb\/free-knowledge-base-for-annual-licenses-in-jira-service-management-1167818836.html\" target=\"_blank\" rel=\"noreferrer noopener\">documentazione ufficiale<\/a>. <\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"642\" src=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.57.16-1024x642.png\" alt=\"\" class=\"wp-image-96921\" srcset=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.57.16-1024x642.png 1024w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.57.16-300x188.png 300w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.57.16-768x482.png 768w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.57.16-1536x964.png 1536w, https:\/\/artigianodelsoftware.it\/blog\/wp-content\/uploads\/2023\/12\/Screenshot-2023-12-19-at-23.57.16-2048x1285.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Fonte: Documentazione Atlassian<\/figcaption><\/figure>\n\n\n\n<p>In questo caso, se abbiamo una licenza mensile, possiamo aggiungere Confluence con profilo Free (questo \u00e8 sempre stato possibile) ma la vera novit\u00e0 \u00e8 ceh con profilo annuale \u00e8 possibile usufruire di Confluence per gestire la KB. Questo \u00e8 molto interessante e l&#8217;articolo spiega come arrivare ad ottenere il risultato.  <\/p>\n<div class=\"clearfix\"><span class='ldc-ul_cont' onclick=\"alter_ul_post_values(this,'96919','like')\" >Likes<img src=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/plugins\/like-dislike-counter-for-posts-pages-and-comments\/images\/up.png\" \/>(<span>0<\/span>)<\/span><span class='ldc-ul_cont' onclick=\"alter_ul_post_values(this,'96919','dislike')\" >Dislikes<img src=\"https:\/\/artigianodelsoftware.it\/blog\/wp-content\/plugins\/like-dislike-counter-for-posts-pages-and-comments\/images\/down.png\" \/>(<span>0<\/span>)<\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>Proviamo a rispondere alla domanda partendo dalle informazioni di base che abbiamo a disposizione. Se infatti consultiamo la Community, ci imbattiamo in queste risposte: &#8230;. ed invece NO. Non da tantissimo tempo, possiamo usare gratuitamente Confluence per implementare la KB<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[3,4,7,180,14,15,16,17,250,133],"tags":[35,48,70,71,75],"_links":{"self":[{"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/posts\/96919"}],"collection":[{"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/comments?post=96919"}],"version-history":[{"count":1,"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/posts\/96919\/revisions"}],"predecessor-version":[{"id":96922,"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/posts\/96919\/revisions\/96922"}],"wp:attachment":[{"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/media?parent=96919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/categories?post=96919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/artigianodelsoftware.it\/blog\/wp-json\/wp\/v2\/tags?post=96919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}